Privacy Policy


INFORMED CONSENT: 

By using this Website you are expressly agreeing to the terms of this Privacy Policy and the collection, storage, use and disclosure of your personal information as described herein. Please read this Privacy Policy carefully prior to using this Website.

Scope of Privacy Policy

This Privacy Policy describes how Timeshare Warranty Financial Services, LLC, a Washington corporation, and its affiliates (collectively, "we," "us," "our," or the "Company") handle your personal information when you use the Company’s websites: TWFServices.net a (collectively the "Website"), and related applications, tools and services. It applies generally to the Website and its content.

The Company is committed to providing information tailored to your individual needs while providing excellent service to all our visitors and customers, including respecting concerns about privacy. Accordingly, the Website is compliant with the Online Privacy Alliance guidelines. We understand that you may have questions about whether and how this Website collects and uses information. This Privacy Policy details the steps we take to respect your privacy concerns. If, after reviewing this Statement, you have any questions or privacy concerns, please send an email to twfserviceslegal@twfservices.net or send a letter to:

Attn: Legal Department – Privacy Policy
1632 SW Dash Point Rd
Federal Way, WA 98023

Collection of Information

Browsing

The Website does not collect personally identifying information from your computer when you browse the Website and request pages from our servers. This means that unless you specifically and knowingly provide us with personally identifiable information (e.g. registering to create an account), we will not know your name, your email address, or any other personally identifiable information.

Completion of Forms

Information is collected through the completion of online forms, and only then will the Company collect information such as names, addresses, telephone numbers, email addresses, usernames, or other personal information. We use this information to provide the services offered on this Website. In addition to that, we also collect anonymized aggregate information such as pages visited, which is necessary for us to be sure that our Website functions correctly.

We may collect non-public personal information about you from the following sources: Information we receive from you when you register to create an account, offer one or more vacation interests for sale, bid on one or more vacation interests for purchase, and consummate the purchase or sale of a vacation interest.

Information about your transactions we secure from our files and the files of others supporting any purchase and sale transaction in which you may take part.

Unless specifically stated otherwise in a revision of this Privacy Policy, no additional non-public personal information about you will be collected.

Posting to User Forums

Portions of the website may enable you to send emails and other types of messages to us or to third parties and to participate in bulletin boards, discussion groups, blogs, multi-author blogs, etc. (collectively "User Forums"). All such emails, messages and postings to User Forums become our property once you submit them. Whenever you choose to initiate these kinds of communication with us, or anyone else, you may be contacted in return. Also, remember that our User Forums are open to the public, and, therefore, your postings can be seen by anyone and are not protected by us or any other entity. Please use your discretion when deciding whether and what to post and whom to contact. We reserve the right, in our sole discretion, to edit or delete postings from our User Forums. This reservation of rights shall not under any circumstances obligate us to conduct such edits or deletions, nor shall it cause us to be liable for any such edits or deletions or lack thereof.

Security and Account Protection

We use commercially reasonable security measures to protect the loss, misuse, and alteration of the information under our control. However, we cannot guarantee the protection of information against interception, misappropriation, misuse, or alteration or that your information may be not be disclosed or accessed by accidental circumstances or by the unauthorized acts of others. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). You should be aware that we have no control over the security of other sites on the Internet you might visit, interact with, or from which you buy products or services.

Accessing and Revising Information

The Company will take reasonable steps to ensure that the information and data on the Website is complete and accurate. If personally identifiable information about you (e.g., phone number or email address) changes, is inaccurate, or if you no longer wish to use our services, contact the Company to correct or update the information.

Third Parties

The Website may contain links to third-party websites for your convenience and information. If you access those links, you will leave this Website. Please be aware that we are not responsible for the content or privacy practices of other websites to which we link. We do not endorse or make any representations about third-party websites. You should also be aware that, when you voluntarily disclose personal information in public forums, such information may be collected by others and may result in receiving unsolicited messages. The personal data you choose to provide to or that is collected by these third parties is not covered by our Privacy Policy. We strongly encourage that when you leave our Website you should read the Privacy Policies of each website that collects personally identifiable information.

We may also provide social media features that enable you to share information with your social networks and to interact with Timeshare Warranty Financial Services on various social media sites. Your use of these features may result in the collection or sharing of information about you, depending on the feature. We encourage you to review the privacy policies and settings on the social media sites with which you interact and make sure you understand the information that may be collected, used, and shared by those sites.

Changes to Privacy Policy

We may change this Privacy Policy at any time by posting the amended terms on this Website. All changes will be made here so that you will always know what information we gather, how we might use that information, and whether we may share it with anyone. Any changes to this Statement will become effective when we post a revised Statement on the Website. Your use of the Website following these changes means that you accept such revisions, if any.

You acknowledge and agree that we may record the conversations our agents or employees have with you in our sole discretion. We do this from time to time to monitor the quality of service and accuracy of information our agents and employees give to you and to ensure that your instructions are followed. No agent or employee of the Company is authorized to waive any provisions of our Company policies and procedures.